Privacy Policy

Information We Collect

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JD Lawn Care QLD may collect personal information when you contact us, request a quote, make a booking, use our website or engage our services.

This may include:

• Full name

• Phone number and email address

• Billing or residential address

• Service address

• Property details, access instructions and photographs

• Quote, booking, service and invoice information

• Payment records

• Messages, enquiries and customer feedback

• Website usage information collected through cookies or similar technology

We only collect information that is reasonably necessary to provide, manage and improve our services.

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How We Collect Information

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We may collect information:

• Directly from you by phone, email, text message, website form or social media

• During property inspections and service visits

• Through quotes, invoices and payment systems

• From property managers, body corporates, tenants or other authorised representatives

• Automatically through website cookies and analytics tools

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How We Use Your Information

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We may use your personal information to:

• Prepare and provide quotes

• Schedule and deliver lawn, garden and property maintenance services

• Communicate about bookings, access, weather delays and completed work

• Issue invoices and process payments

• Respond to enquiries, complaints or service requests

• Maintain accounting, insurance and business records

• Improve our services and website

• Send service reminders or relevant business communications

• Meet legal, taxation, insurance and regulatory obligations

We do not sell or rent personal information to third parties.

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Property Photographs

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We may take photographs of properties for quoting, job records, quality control and before-and-after comparisons.

Photographs may also be used for website, social media or promotional purposes where they do not intentionally disclose the client’s name, address or other identifying information.

Clients may request that photographs of their property not be used for marketing.

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Sharing of Information

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We may disclose personal information where reasonably necessary to:

• Employees, assistants or subcontractors involved in providing the service

• Accounting, invoicing, payment-processing, website or IT providers

• Insurers, professional advisers or debt-recovery providers

• Property managers, body corporates or authorised representatives connected with the service

• Government authorities or regulators where required by law

We only share information reasonably necessary for the relevant purpose.

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Storage and Security

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We take reasonable steps to protect personal information from loss, misuse, interference, unauthorised access, modification or disclosure.

Information may be stored in:

• Business email and phone systems

• Accounting and invoicing software

• Cloud storage systems

• Website and booking platforms

• Paper or electronic business records

No electronic storage or transmission method is completely secure, and absolute security cannot be guaranteed.

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Retention and Deletion

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We retain personal information for as long as reasonably required to provide services, maintain business records and comply with legal, taxation, insurance and accounting obligations.

Information that is no longer reasonably required may be deleted, destroyed or de-identified where appropriate.

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Access and Correction

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You may contact us to request access to the personal information we hold about you or ask for inaccurate or incomplete information to be corrected.

We may need to verify your identity before providing access or making changes.

In some circumstances, we may be required to retain information or may lawfully decline an access or deletion request.

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Marketing Communications

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We may contact existing or prospective clients about quotes, bookings, service reminders or relevant JD Lawn Care QLD services.

You may ask us to stop sending promotional communications at any time by contacting us or using any available unsubscribe option.

We may still contact you where necessary regarding an active booking, invoice or service.

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Cookies and Website Tracking

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Our website may use cookies, analytics tools and similar technologies to:

• Operate website features

• Understand how visitors use the website

• Improve website performance

• Measure enquiries or advertising effectiveness

You may disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

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External Links

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Our website may contain links to third-party websites or social media platforms.

JD Lawn Care QLD is not responsible for the privacy practices or content of external websites. You should review their privacy policies before providing personal information.

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Privacy Concerns and Complaints

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Questions, requests or concerns regarding personal information should be directed to JD Lawn Care QLD using the contact details below.

We will make reasonable efforts to review and respond to privacy concerns promptly.

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Changes to This Policy

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JD Lawn Care QLD may update this Privacy Policy from time to time.

The latest version will be published on our website with an updated effective date.

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Contact Us

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Jesse Davies
Owner/Operator
JD Lawn Care QLD

Phone: 0411 428 870
Email: jessedavieslawncare@outlook.com

Effective date: 14 July 2026